Privacy Policy
Last updated: January 1, 2025
At Vaansh, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes: name, email address, phone number, shipping address, payment information (processed securely by Razorpay), and order history. We also collect technical data like IP address, browser type, and pages visited through standard web analytics.
2. How We Use Your Information
We use your information to: process and fulfill your orders, send order confirmation and shipping updates, provide customer support, improve our website and product offerings, send marketing communications (only with your consent), prevent fraud and ensure security, and comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We share data only with: payment processors (Razorpay) to complete transactions, shipping partners to deliver orders, email service providers for transactional emails, and analytics services to improve our platform. All third-party partners are contractually bound to protect your data.
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption for all data transmission, encrypted storage of sensitive information, and regular security audits. Payment data is never stored on our servers — all transactions are processed by Razorpay's PCI-DSS compliant systems.
5. Your Rights
You have the right to: access your personal data, correct inaccurate information, request deletion of your account and data, opt out of marketing communications, and receive a copy of your data. To exercise these rights, email us at privacy@vaansh.com.
6. Cookies
We use cookies to maintain your session, remember your cart, and analyze website traffic. You can disable cookies in your browser settings, though this may affect some website functionality.
7. Contact
For privacy-related questions, contact our Data Protection Officer at privacy@vaansh.com or write to us at: Vaansh, Mumbai, Maharashtra, India.